Description of Services
*Note: NA- Not applicable
A part from the above, other services performed are:
1. Verification process for mail with insufficient information on the envelop is conducted by viewing the content of mail once permission is obtain.
2. Manage all mail/prepaid services/license contract.
3. Other mailroom duties as assigned from time to time on an ad hoc basis.
Benefits
1. Efficient and safe distribution
Efficiency will be highly improved through safe and timely distribution. The entire process will be managed by a group of experience and dedicated staffs backed by over 20 years of experience and an extensive distribution network.
2. Cost savings
Cost is reduced as all vehicle maintenance and scheduling expenses are absorb and managed by Nationwide Express while ensuring distribution schedules are fully maintained.
3. Effective Time management
No unproductive time wasted by staff due to Klang Valley's notoriously infamous traffic conditions which may result in untimely dispatch/receiving of important mail.
4. Maximizing human resources
Staffs can be tasked with new or additional responsibilities and will be able to perform their duties in a time effective and profitable manner.
5. Enhanced Service delivery
Service delivery will be enhanced as service disruptions resulting from Emergency leave, Medical leave, Annual leave and other human capital issues will be eliminated.
6. Better business focus
The company will have peace of mind and can fully focus on its core business, thereby improving profitability.
7. Attaining Competitive Edge
Timely distribution means customer satisfaction thus, retaining customers' trust and loyalty thereby enhancing the company brand.
8. Brand Enhancement
Satisfied and happy Customers will not only remain loyal but will also promote your products and company to their customers, other vendors and business partners. This will further endear and enhance your brand
9. Improve Profitability|
With efficient, safe & timely distribution, cost savings, effective time management, maximizing of human resources, enhanced service delivery, better business focus, attainment of competitive edge and brand enhancement, is THE formula for improved profitability.
Why have a mailroom managed by Nationwide Express:
With the benefits mentioned, companies whose mailroom are managed by Nationwide Express will begin to immediately see significant direct cost savings while the indirect savings such as improved document distribution efficiency, better (internal & external) customer satisfaction and improve staff moral will be felt over a period of time.
Where should the mailroom be located:
The mailroom can be at any location within the building or avail multiple mailrooms in various buildings serving the customers entire network nationwide. However, clear and precise directional signages should be strategically located to make known to building occupants on the existence of the facility and its services.
When can the mailroom be ready for operations:
The mobilization period required by Nationwide Express to organize, recruit, train and start the mailroom operation is one month.
The operational times of the mailroom will be determined by the customer requirements.
Who:
Nationwide Express will exclusively manage the mailroom facility for the customer and will act on all contractually agreed requirements and KPIs, on a goodwill basis, endeavor to fulfill any ad-hoc request from time to time.
How does the mailroom operate:
1. Operation of the mailroom. (Example)
Legend
CKI – Parcel/Document Arrives into Hub
CKO – Parcel/Document Leaves Hub
POD – Proof of Delivery
GPO – General Post Office
